For our Indonesian office and warehouse, our team is working remotely where possible. You can still shop with us at Coca,webflow.io. Our warehouse and manufacturers are currently following all federal and state health guidelines to ensure that no individual’s health or safety is compromised and that all products are handled with care and shipped safely.
At the moment all orders are shipping as normal. There may be delays with deliveries as flights and transport capabilities may be reduced. We will continue to serve our community to the best of our ability and to the highest standard.
For more information from our delivery partners:
Express Shipping – $1.
Free Express Shipping – orders of USD $100 or more. Please note your order total must reach USD $100 or more after any discounts have been applied.
We endeavour to dispatch your order on the same or next business day. For most destinations, you will receive your order within 2-5 business days from when you've placed your order. Some remote destinations may take a little longer.
Express shipping to International Destinations - USD $10
Free Express Shipping – on orders of USD $200 or more. Please note your order total must reach USD $200 or more after any discounts have been applied.
We endeavour to dispatch your order on the same or next business day. For most destinations, you will receive your order within 3-7 business days from when you've placed your order. Some remote destinations may take a little longer. Local customs regulations and process may effect the final delivery timing.
All International deliveries must be signed for.
Our retail prices and shipping charges exclude any local customs duties or taxes/VAT. Customs duties and taxes are additional fees charged by local authorities and vary country to country. The additional fees are the responsibility of the customer. Coca® encourages customers to source this information prior to purchase. Unfortunately, Coca® is unable to provide information relating to the cost of unexpected taxes or duties as these charges vary and are beyond our control.
Upon dispatch of your order, a consignment note number will be emailed to you for ease of reference. You may track the progress of your shipment at any time, via the designated shipping companies’ website tracking facilities.
International Orders will be charged in United Sates Dollars (USD) as per your order confirmation. The final transaction charge to your account may vary slightly due to moment-by-moment exchange rate fluctuations.
A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value in AUD. We are unable to mark any order as a 'gift' as we are a retail company.
Please check all your order details carefully before processing your order. Coca® will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.
